Wednesday, October 12, 2011

Billing Headaches

I've started the process of trying to figure out where we are in terms of bills on Aaron's account. I have gathered all the insurance statements I could find. I think after all these months I'm only missing 2 pages of one statement. I can pretty much figure out what I'm missing off the pages I do have, so I think I'm good. At one point through all this I stopped looking at the statements and just threw them on top of the growing pile. I went and opened everything up today and one of them contained a check (oops!), now I need to sort that out as well. Needless to say there is a book of papers to look through. I noticed several mistakes were made along the way in the billing process that they notated and tried to correct which makes everything that much more difficult to figure out, and my headache that much more painful.

After an hour or two I think I finally got a handle on the statements so far. Of course the hospital has yet to bill their portion, so the big "whamee" hasn't come yet. I called them last week to see what they had so far. The billing person didn't want to tell me the number. I laughed and asked if it was over a million, she whispered "yes". I then asked if it was over 2 million and she about yelled "no" in relief. I told her I had expected this and she was shocked. I then convinced her to read me the numbers. Surprisingly it was better than I thought it would be, but I know there were several more things that needed to be billed.

If you know me well, you know that debt is my one big enemy and it causes a great deal of tension upon my shoulders. Focusing on Aaron these last few months I pretty much ignored the statements, but now its time to lay it all out. I get frustrated when the hospital tells me it will take at least a month to do the final accounting. Really!?! So what exactly have you been doing all this time and what's the point of all your computer generated systems if not to make billing more easier. I like having a budget and knowing where we stand on things, so you can imagine my frustration level with finances is a little elevated right now!

5 comments:

Claudia said...

Goodness me! I am thankful for the NHS at this point thankfuly not a bill in sight. I have no idea how I would cope working thorough the paperwork....

Sant Family said...

Denise, I know you don't want to consider this and know it already, but Aaron should qualify for all sorts of government programs and Medicaid help. Even though you have insurance, I am sure that you know the copays and deductibles will be insane. Aaron should also qualify for Social Security Disability.

I am so sorry that you have all the paperwork and debt and budgeting to deal with.

BAWDEN FAMILY said...
This comment has been removed by the author.
BAWDEN FAMILY said...

Denise,
One thing I have not loved about the U of U is the billing department. My bill is nothing compared to yours but they won't do anything to work with me. I wanted to pay it in full so I could get a discount. And the most discount they would give me was 10%. So I decided to leave my money in savings and pay the bill each month it comes. Good luck and I feel some of your pain.

Neil H. Good said...

Billing is always a tension but you did it pretty well.
social security lawyer chicago